Delivering a Quality Customer Experience

Course Overview:

Understanding both internal and external customer service is critical for business success. This course will advance delegates’ skills, knowledge and expertise in customer awareness and service to enable them to successfully manage client relationships and maximise business performance.  This course is suitable for delegates at all levels.

Programme Information

Study Mode:  Virtual or Face to Face

Duration:  to be confirmed

For further information on this course contact corporate@wcs.ac.uk or call 0141 581 2121 .